Privacy Policy

Effective date: 2021-11-17 

Updated on: 2023-03-05 

Inala Software Pty Ltd (Inala) is a company that builds software to connect various different stakeholders (Training Providers, Learners, Employers & Facilitators) to ensure that training programmes are run seamlessly. Inala is obligated to comply with The Protection of Personal Information Act 4 of 2013 (POPIA) of the Republic of South Africa. 

This Privacy Policy outlines how Inala will process your personal information, how Inala protects your personal information and your rights concerning your personal information as a data subject. 

This Privacy Policy explains the policies adopted by Inala that manage and govern the procedures concerning the collection and use of the [personal] information Inala collects when you,as a data subject, access which is (the “Service”). This Privacy Policy describes your privacy rights and how you are protected under privacy laws in South Africa. 

By using our Service, you are consenting to the collection and use of your information in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your [personal] information as outlined in this Privacy Policy.

Inala is authorised to amend this Privacy Policy at any time. This may occur without prior notice. 

Inala will upload the revised Privacy Policy on the website and send a copy of such to the email address that you have registered with Inala.

Collection and Use of Your Personal Information 

Information Inala Collects 

When using our Service, you will be prompted to provide us with personal information used to contact or confirm your identification. collects the following information: 

Usage Data which includes, but is not limited to, the following: ● Internet Protocol (IP) address of computers accessing the site; ● Web page requests; 

  • Referring web pages; 
  • Browser used to access site; 
  • Time and date of access; 
  • Email address; 
  • Company personal information, including but not limited to the following: Name 


Phone number 

Employee role in business 

  • Learner & Facilitator personal information, including but not limited to the following: 



Phone number 


○ Ethnicity 

○ ID Number 

○ Date of Birth 

○ Nationality 

How Inala Collects Information collects and receives information from you in the following manner: 

  • When you fill in a registration form or otherwise submit your personal information; 
  • When you sign up to using Inala; 
  • When you add your staff profile information to Inala; 
  • When your staff add personal information to Inala and supporting applications. 
  • When you add Learners or Facilitator information to Inala 

Your information will be stored for up to sixty (60) days after it is no longer required to provide the Services to you. Your information may be retained for longer periods for reporting or record- keeping in accordance with applicable laws. Information which does not identify you personally may be stored indefinitely.

Product specific information collected but not limited to: Web App 

  • Company information collected in Inala as listed above. ● Staff information collected in Inala as listed above. 
  • Learner & facilitator information collected in Inala as listed above. ● Project & programme structure. 
  • On-Site geolocations, for training sessions. 
  • The sites that facilitators train at. 
  • The sites that learners received training at. 
  • Timestamps of learners’ time worked for dates that have passed. ● Images of Learners and Facilitators for clocking in & out for Training & Work Experience. 
  • Competency capturing for each learner. 

Inala information security 

  • Each organization will be provided with a password by Inala that is unique to that organization. 
  • Inala will have access to the password so that they can assist your organization in troubleshooting and providing you with accurate information. 
  • Each user will create a username and password.

How Inala Uses Your Information may use your information for the following purposes: 

  • Providing and maintaining our Service, as well as monitoring the usage of our Service. 
  • For other purposes, Inala will use your information for data analysis to identify usage trends or validate the effectiveness of our marketing campaigns when reasonable. Inala will use your information to evaluate and improve our Service, products, services, and marketing efforts. 
  • To contact you, Inala will contact you by email, phone, SMS, or another form of electronic communication related to the functions, products, Services, or security updates when necessary or reasonable. 
  • To update you, with news, general information, special offers, new services, and events. 
  • Testimonials and customer feedback collection, if you share a testimonial or review about your experience using our Service, it will be shared or otherwise used on the website. 
  • Managing customer orders, your email address, phone number, social media profiles, and other user account information will be used in order to manage orders placed through our Service. 
  • Providing you with the Inala product and service, Inala may use your company and employee information to provide you with the value that the Inala product and service offers.

How Inala Shares Your Information 

Inala will share your information, when applicable, in the following situations: 

  • Your consent – Inala will not share your information for any purpose without your consent. 

Third-party Sharing 

Any third party that Inala shares your information with is required to disclose the purpose for which they intend to use your information. They must retain your information only for the duration disclosed when requesting or receiving information. The third-party service provider must not further collect, sell, or use your personal information. 

Your information may be shared to a third-party for reasons including: 

  • Analytics information – Your information could be shared with online analytics tools in order to track and analyse website traffic. ● Improving targeted advertising campaigns – Inala partners with third party service providers to improve targeted advertising campaigns. 

Should you choose to provide such information during registration or otherwise, you are giving Inala permission to use, share, and store that information in a manner consistent with this Privacy Policy.

Your information may be disclosed for additional reasons, including: 

  • Complying with applicable laws, regulations, or court orders. ● Responding to claims that your use of our Service violates third-party rights. 
  • Enforcing agreements you make with us, including this Privacy Policy. 


Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly 

and are allowed to be set without your permission. All other cookies need to be approved before they can be set in the browser. 

  • Strictly necessary cookies – Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies. 


Your information’s security is important to Inala. and Inala utilises a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. 

Inala is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, Inala

recommends that you review the privacy practices of other websites you interact with and determine the adequacy of those practices. 

Contact Us 

For any questions, please contact us through the following methods: Name: Inala 

Address: 11th Floor, touchstone house (Africaworks), Cape Town City Centre, Cape Town, 8001 



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